How AI Chatbots Are Shaping the Future of Employee Experience Platforms

An employee’s journey at a company often starts with the experience platforms businesses put in place. As AI becomes more common in workplaces, AI chatbots are playing a bigger role in improving employee experience.
Team OneBot
June 17, 2025

Why Every Enterprise Needs a Chatbot Service Desk

As support expectations rise, service desks face mounting pressure. This blog explores why chatbots are essential for modern businesses, offering instant support, reducing errors, and scaling operations without increasing headcount. It also addresses implementation and human preference concerns, advocating for a hybrid approach that blends automation with human empathy. Whether you want to improve internal IT support or customer service, a chatbot system like OneBot could be the key to smarter, faster resolutions.
Team OneBot
May 19, 2025

A Promise of Comfort: Standing with Calm Charity on World Cancer Day

Today and every day, we are proud to support Calm Charity and their mission.
Kevin Baker
February 4, 2025

Making the Most of ITSM During the Christmas Period and Beyond

Let's explore how best to use your ITSM solution during this period to keep support processes running smoothly and prepare for a successful new year.
Team OneBot
December 10, 2024

From Awareness to Action: Supporting Men’s Mental Health Every Day

November marks Men’s Mental Health Month in the UK, a time to shed light on a topic that is often overlooked but profoundly important.
Team OneBot
November 25, 2024

The OneBot Approach: Uniting Teams for Success

Learn from Netflix's team philosophy and OneBot's experiences to ensure team success. Understand the power of togetherness for team dynamics.
Kevin Baker
November 29, 2023